Pricing Customer Portal

Privacy Policy

Our website is run according to the following principles. We comply with the legal provisions on data protection and strive to always take into account the principles of data avoidance and minimization.

1. Name and Address of the Person Responsible and the Data Protection Officer

a) The person responsible
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states of the European Union as well as other data protection regulations is:

Redlof Medien GmbH & Co.KG
Technologiepark 11
91522 Ansbach
Germany

E-mail: info@redlof-medien.de
Website: redlof-medien.de

b) The data protection officer
The data protection officer of the person responsible can be reached as follows:

SiDIT GmbH
Langgasse 20
97261 Güntersleben
Germany
Tel: 0931/780 877-0
E-mail: info@sidit.de

2. Explanations of Terms

We have designed our data protection declaration according to the principles of clarity and transparency. However, should there be any ambiguity regarding the use of different terms, the corresponding definitions can be viewed here.

3. Legal Basis for Processing Data

a) Processing of personal data according to the GDPR
We process your personal data such as Your surname and first name, e-mail address and IP address, etc., only if there is a legal basis for this. According to the General Data Protection Regulation, the following regulations, in particular, come into consideration here:

However, at the relevant points in this data protection declaration, we will always point out the legal basis for processing your personal data.

b) Consent of the legal guardians according to Art. 8 Para.1 ll.2 alt.2 GDPR
A legal guardian must agree to all data processing on this website, for which the consent of a minor who has not yet reached the age of 16 is required.

Information on the individual data processing operations, their purposes, and the data categories affected, for which the consent of the person concerned is required, can be found in the data protection declaration.

You can revoke your consent at any time by sending the declaration of revocation in text form to the contact details of the person responsible. The processing until the revocation remains lawful.

c. Processing of information according to § 25 Para.1 TTDSG
We also process information under Art. § 25 Para.1 TTDSG by storing information on your terminal equipment or accessing information already stored on your terminal equipment. This can be personal information and non-personal data, e.g., cookies, browser fingerprints, advertising IDs, MAC addresses, and IMEI numbers. Terminal equipment is any device connected directly or indirectly to the interface of a public telecommunications network for sending, processing, or receiving messages, § 2 Para.2. Nr.6 TTDSG.

As a rule, we process this information based on your consent, § 25 Para.1 TTDSG.
As far as an exception according to § 25 Para.2 Nr. 1 and Nr.2 TTDSG is given, we do not require consent. One such exception is where we are accessing or storing the information solely to transmit a message over a public telecommunications network or where it is strictly necessary to provide a Telemedia service that you have requested. You can revoke your consent at any time.

We inform you that the revocation of consent does not affect the lawfulness of the process based on the consent up to the point of revocation.

4. Disclosure of Personal Data

The transfer of personal data is also processed within the meaning of the previous paragraph 3. However, at this point, we would like to inform you again separately about the transfer to third parties. The protection of your personal data is essential to us. For this reason, we are cautious when passing on your data to third parties.

It will, therefore, only be passed on to third parties if there is a legal basis for processing. For example, we pass on personal data to persons or companies working for us as processors per Art. 28 GDPR. Processor is anyone who processes personal data on our behalf – i.e. in particular in an instruction and control relationship with us

Under the requirements of the GDPR, we conclude a contract with each of our processors to oblige them to comply with data protection regulations and thus to provide your data with comprehensive protection.

5. Duration of Storage and Deletion

We will delete your personal data if they are no longer necessary for the purposes for which they were collected or otherwise processed; the processing is not required to exercise the right to freedom of expression and information, to fulfill legal obligation reasons of public interest or to assert, exercise or defend legal claims.

6. SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the website operator, this website uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, third parties cannot read the data you transmit to us.

7. Cookies

We use cookies on our website. Cookies are small data packages your browser automatically creates and are stored on your end device when you visit our website. These cookies are used to store information related to the end device used.

A distinction between “strictly necessary” and “non-necessary” cookies is made when using cookies. Strictly necessary cookies are given if required to provide an information society service you have expressly requested.

a) Strictly necessary cookies
To make our offer more pleasant for you, we use strictly necessary cookies: so-called session cookies (e.g., language and font selection, shopping cart, etc.), consent cookies, cookies to ensure server stability and security, or similar. Act. The legal basis for the cookies results from Article 6 Paragraph 1 Sentence 1 Letter f) GDPR, our legitimate interest in the error-free operation of the website, and the interest in making our services available to you in an optimized way.

b) Non-necessary cookies
Non-necessary cookies are for statistical, analysis, marketing, and retargeting purposes.
We set these cookies based on your consent under Art. 6 Para. 1 ll. 1 letter a) GDPR for you.

You can revoke your consent to the use of cookies at any time.

We inform you that the revocation of consent does not affect the lawfulness of the process based on the consent up to the point of revocation.
To do this, you can either edit your cookie settings on our website, deactivate the cookies in your browser settings (which can also limit the functionality of the online offer), or set an opt-out for the corresponding service in individual cases.
We will point out the legal basis on which this data is processed for the respective services within the data protection declaration.

Change cookie settings

8. Cookie-Banner

To obtain consent for the cookies we use, we use the Cookie-Banner Klaro! Cookie consent from the service provider KIProtect GmbH, Bismarckstraße 10-12, 10625 Berlin. This sets a so-called consent cookie to query and process the respective consent status. This consent cookie is necessary technically and is therefore used based on our legitimate interest in accordance with Art. 6 Para.1 ll.1 letter. f GDPR, § 25 Para. 1 TTDSG.

9. Collection and Storage of Personal Data and their Type and Purpose of Use

a) External hosting
Our website is hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur. For this reason, all personal data recorded on our website is stored on the servers of our host unless an external service from a third party is involved. This can be your IP address, e-mail address, communication data, or similar. You can find out which specific personal data is involved in the following with the individual functions and services we have explained. If we use an external service from a third party, this will be clarified in the description of the respective service or tool.

The host only processes your data on our instructions and insofar as this is necessary to fulfill the services on the website. The host does not process the data for its own purposes. We have an order processing contract with them.

b) When visiting the website
When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

The data mentioned are processed by us for the following purposes:

Data that allow conclusions to be drawn about your person, such as the IP address, will be deleted after seven days at the latest. If we store the data beyond this period, it will be pseudonymized so that it can no longer be assigned to you.

The legal basis for data processing is Art. 6 para. 1 ll. 1 letter f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

c) Contact form / email contact
We provide you with a form on our website so that you can contact us anytime. To use the contact form, it is necessary to provide a name for a personal salutation and a valid e-mail address to contact you so that we know who sent the request and can also process it.

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there and your IP address, are in accordance with the Art. 6 Para. 1 ll. 1 letter b and f GDPR to carry out pre-contractual measures that are carried out at your request or to exercise our legitimate interest, namely to carry out our business activities.

You are also welcome to send us an e-mail instead using the e-mail address given on our website. In this case, we store and process your e-mail address and the information you provided in the e-mail under Art. 6 para. 1 ll. 1 letter b and f GDPR to process your message.

The inquiries and the associated data will be deleted no later than three months after receipt, provided they are not required for a different contractual relationship.

d) Embedding YouTube Videos in Privacy-Enhanced Mode
We embed YouTube videos on our website that are provided in YouTube’s privacy-enhanced mode. This means that YouTube does not set cookies to collect information about users unless the video is played.

When you play an embedded YouTube video, data will be transmitted to YouTube, including your IP address and information about the content you have viewed. These data may be processed by YouTube in accordance with their privacy policy. For more information, please refer to the Google Privacy Policy (YouTube).

We have no control over the data processing by YouTube, and we recommend reading YouTube's privacy policy to understand how your data is handled and what rights you have in relation to it.

10. Rights of the Data Subject

You have the following rights:

a) Information
Under Art. 15 GDPR, you have the right to request information about your data processed by us. This right to information includes information about

b) Rectification
According to Art. 16 GDPR, you have the right to immediately correct any incorrect or incomplete personal data stored by us.

c) Deletion
According to Art. 17 GDPR, you have the right to request the immediate deletion of your data from us, provided that further processing is not necessary for one of the following reasons:

d) Restriction of processing
In accordance with Art. 18 GDPR, you can request the restriction of the processing of your personal data for one of the following reasons:

e) Notification
If you have requested the correction or deletion of your data or a restriction of processing under Art. 16, Art. 17, or Art. 18 GDPR, we will inform all recipients to whom your data have been disclosed unless this proves to be impossible or involves a disproportionate effort. You can request that we inform you of these recipients.

f) Transmission
You have the right to receive the personal data you provided to us in a structured, standard, and machine-readable format.
You also have the right to request this data transfer to a third party, provided that the processing was carried out using automated procedures and is based on consent under Art. 6 Para. 1 ll. 1 letter a or Art. 9 Para. 2 letter a or on a contract according to Art. 6 Para. 1 ll. 1 letter b DSGVO is based.

g) Revocation
You have under Art. 7 Para. 3 GDPR, you can revoke your consent to us at any time. The revocation of the consent does not affect the legality of the process based on the consent up to the point of cancellation. In the future, we may no longer continue the data processing based on your revoked consent.

h) Complaints
According to Art. 77 GDPR, you have the right to complain to a supervisory authority if you believe that processing your personal data violates the GDPR.

i) Contradiction
If your data is based on legitimate interests under Art. 6 Para. 1 ll. 1 letter f GDPR are processed, you have the right to object to the processing of your data in accordance with Art. 21 GDPR, provided that there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying the situation. If you would like to make use of your right of revocation or objection, an e-mail to info@redlof-medien.de is sufficient.

j) Automated individual decision-making including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  1. is necessary for entering into, or the performance of, a contract between you and us
  2. is permitted based on legal regulations of the European Union or the member states to which we are subject, and these legal regulations contain appropriate measures to protect your rights and freedoms as well as your legitimate interests
  3. takes place with your expressed consent

However, these decisions must not be based on special categories of personal data according to Art. 9 Para. 1 GDPR, unless Art. 9 Para. 2 letter a or g GDPR applies, and appropriate measures have been taken to protect your rights, freedoms, and legitimate interests.

Concerning the cases referred to in 1) and 3), we take appropriate measures to protect your rights and freedoms and your legitimate interests, including at least the right to obtain human intervention on our part, to express your point of view, and to contest the decision heard.

11. Changes to the Privacy Policy

Should we change the data protection declaration, this will be indicated on the website.

Status: 29 NOV 2024